Cookie Policy (UK)

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

A cookie is a small text file which asks permission to be placed on your computer’s hard drive by websites you visit.  They are widely used to make websites work and to function more effectively.  Without some of these cookies, the website simply would not work. Other cookies perform functions like recognising you each time you visit the website or helping us  to understand which parts of the website you find most interesting and useful.

A cookie will typically contain a record of the website which issued it, its own name, and a value which is often a randomly generated unique number. A cookie will have a ‘lifetime’, which tells your browser when to delete it.

Types of Cookies

Different cookies are used for different purposes.  The most common ones are as follows:

Strictly necessary cookies

These cookies are required for the operation of our website. They include, for example, cookies that enable you to use a shopping cart or make use of e-billing services.

Analytical / performance cookies

These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. This information is then used to make the website and the advertising displayed on it (if any) more relevant to your interests. We may also share this information with third parties for this purpose.


There are also several different types of cookie.  These are the most common ones:

Session cookies  

Session cookies only last for the duration of your website visit.  A web browser normally deletes session cookies when it quits.

Persistent cookies

Persistent cookies will outlast user sessions. If a persistent cookie has its maximum age set to 1 year, then, within the year, the initial value set in that cookie would be sent back to the server every time the user visited the server. This could be used to record a piece of information such as how the user initially came to this website. For this reason persistent cookies are also called tracking cookies.

Secure cookies

Secure cookies are only used when a browser is visiting a server via HTTPS, ensuring that the cookie is always encrypted when transmitting from client to server.

First-party cookies

First-party cookies are cookies set with the same domain (or its subdomain) in the browser's address bar.

Third-party cookies

Third-party cookies are cookies set with different domains from the one shown on the address bar (i.e. the web pages on that domain may feature content from a third-party domain - e.g. Google Maps or YouTube). Privacy setting options in most modern web browsers allow you to block third-party tracking cookies.


The Cookies We Us

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Name

What is the purpose of the cookie?

Lifetime

PAYWHIRL

This cookie enables us to:

Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

30 DAYS

MAILCHIMP

This cookie enables us to:

 (d) Recognise you when you return to our site.

30 DAYS

SHOPIFY

This cookie enables us to:

 (a) Estimate our audience size and usage pattern.

(b) Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests.

(c) Speed up your searches.

(d) Recognise you when you return to our site.

(e) Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

30 DAYS


Third Party Cookies

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

  • Google Analytics

To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.

You Can Decide

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer and you can also view and/or delete cookies already on your computer although this will depend on the particular web browser that you use.

Please note that cookies are essential to the effective functioning of some of the services we offer online. If you disable cookies, a number of important functions and services will be unavailable to you and our websites may not operate correctly in your browser.